About Xerix AI
We operate AI infrastructure for regulated, high-volume industries.
Xerix builds, deploys, and runs real-time AI systems across voice, messaging, and digital channels — under enterprise SLAs, inside enterprise security perimeters.
Position
Infrastructure operator. Not a tools vendor.
Most enterprises do not need another AI tool. They need an operating layer that runs reliably across their existing channels and systems — and they need a team accountable for it.
Xerix is built around that responsibility. We deploy and operate the system end to end: integration, runtime, optimization, and SLAs.
Our customers are large operators in banking, telecom, retail, logistics, insurance, and healthcare — environments where consistency, auditability, and scale are not optional.
Leadership & geography
Founded by operators of regulated systems.
Xerix AI was founded by operators from Jazz, PepsiCo, and PTCL — with deep experience building and managing enterprise customer operations at scale.
The team specializes in telephony infrastructure, high-volume interaction systems, and real-time execution layers across regulated industries.
Headquartered in Lahore, Xerix AI operates across Pakistan, the GCC, and MENA — supporting enterprise deployments in banking, telecom, and retail.
Operating principles
How we work.
Accountability
We operate what we deploy. SLAs, not features, define the engagement.
Integration over replacement
Existing systems and teams remain in place. Xerix runs alongside, then absorbs load.
Auditability by default
Every interaction is logged, traceable, and inspectable. No black boxes.
Continuous operation
Models, intents, and flows are tuned weekly against live performance — by us, not the customer.