P/02XeroSocial · Messaging & social operations
Operate every messaging channel as a single system.
XeroSocial unifies WhatsApp, Instagram, Messenger, and email into one operational surface — with consistent SLAs across channels, languages, and time zones.
What it replaces
The operational gaps XeroSocial closes.
- 01Fragmented inboxes across teams and channels
- 02Inconsistent response times after business hours
- 03Untracked DMs and lost commercial intent
- 04Manual triage and reassignment between teams
Capabilities
What XeroSocial does.
Unified inbox
WhatsApp, Instagram, Messenger, email — one operational view, one SLA.
Real-time response
Resolve, qualify, or escalate in seconds — at full channel volume.
Team handoff
Seamless transfer to human operators with full context and history.
Commerce flows
Order lookup, returns, payment links, and verification handled in-channel.
Channel compliance
Meta BSP-aligned, opt-in managed, audit logs preserved.
Observability
Per-conversation traces, sentiment, and SLA dashboards.
Live interaction
Talk to XeroSocial on WhatsApp.
Experience how Xerix automates messaging workflows across WhatsApp and social channels in real time. Use this sample interaction to experience messaging automation firsthand.
Sample line
+92 371 3403372
Region: MEA-1 · Sample tenant · Rate-limited for demo use.
Start a conversation
Open WhatsApp with a pre-filled message and see XeroSocial respond in real time.
Meta BSP-aligned · Opt-in managed · Audit logs preserved
Integrations
Operates inside your existing stack.
Bidirectional integration with your systems of record. Custom connectors built and operated by Xerix when needed.